All of it started with the soil. For many people, the bottom beneath our ft is an afterthought. However for Neil Wooden, co-founder of the laboratory market Adapify, that very same soil was the entry level into revolutionizing lab testing. The Virginia-based firm is working to assist shoppers faucet into the facility of contemporary science with entry to streamlined laboratory testing.
“Laboratory testing has the potential to ship unbelievable experiences to each house owner throughout the nation,” explains Wooden. “However on the identical time, it’s the least technologically served and modernized channel by means of which we purchase items and providers right this moment.”
The imaginative and prescient for its first market was clear: Why ought to householders be perplexed by the composition of their soil or the intricacies of testing it? This easy realization impressed Adapify’s flagship model, Rx Soil.
Rx Soil helps shoppers perceive and enhance the well being of their soil. Utilizing a easy at-home pattern assortment equipment, Rx Soil makes it straightforward for householders to ship their samples to a laboratory testing facility for evaluation. The outcomes are compiled into meticulously crafted reviews filled with actionable insights. In keeping with Wooden, the software program that powers Rx Soil can provide tailor-made recommendation on which fertilizers to buy, the precise quantities to make use of, and the reasons primarily based on a buyer’s particular soil wants.
However because the Adapify co-founder explains, “Soil was only the start.”
Adapify has since turn out to be synonymous with bridging the hole between shoppers and laboratories. Clients have described the model because the “Lyft” for lab testing—handy, direct, and customer-focused. Responding shortly to rising buyer demand, Adapify has expanded its providers to cowl testing for heavy metals, pesticide residues, water samples, and even indoor allergens.
“Our clients are any house owner, renter, small enterprise…anybody who has a necessity or curiosity for laboratory testing providers. Adapify lives in the midst of the laboratory and the patron, offering entry to clear pricing, simple supply, and simply digestible reviews,” says Wooden.
Present entry to laboratory testing could be a maze for shoppers. Native testing labs, although current, usually lack straightforward cost choices and handy pattern submission strategies. In the meantime, large-scale business labs providing faster turnaround instances aren’t constructed to service individualized testing requests. This hole in buyer expertise poised a novel alternative to Adapify to fill.
Wooden vividly recollects a realization he had one night. Adapify was receiving a big quantity of calls and emails after enterprise hours and on the weekends. The inflow was an essential clue that may turn out to be a cornerstone of the corporate’s customer support technique.
“It turned apparent. That is when persons are really dwelling. Why shouldn’t clients have a serving to hand after 5 p.m. or hear a pleasant voice over the weekend?” Wooden remarked.
He staffed Adapify’s assist strains with U.S. staff for prolonged hours, making certain purchasers may entry immediate help by telephone, e-mail, or textual content. “It’s the world I need to be part of,” Wooden emphasizes, his conviction evident.
Pushed by Wooden’s customer-centric imaginative and prescient, Adapify has dramatically remodeled entry to tailor-made laboratory testing providers. In keeping with the corporate, each pattern issues, each check counts, and each buyer is a precedence.
From sampling a favourite morning espresso mix for meals allergens to evaluating the air in a lounge, Adapify goals to empower shoppers to dwell a safer, extra well-informed life at dwelling and past. In keeping with Wooden, Adapify’s dedication is unwavering: to make lab testing an easy, insightful, and rewarding journey. Go to adapify.com or rxsoil.com to study extra in regards to the firm’s expanded laboratory testing providers.